Working with you, not at you
About us
The Lexrae Community Hub is run by Lexrae Support Ltd, a Telford company supporting adults and young people. We do it the way we would want it done for our own family.
Company number . The Hub is at Edward James House, Hadley Park, Telford, TF1 6QJ, open Monday to Friday, 9am to 5pm.
The team
Our support workers are recruited for how they treat people first. Everyone is checked through the Disclosure and Barring Service and trained before they work on their own.
Our policies are available on request.
Two services, two addresses
Lexrae Support Ltd runs two different things, and it matters that you know which is which.
The Community Hub is our day service at Edward James House, Hadley Park, Telford, TF1 6QJ.
Our personal care service supports people in their own homes and is registered with the Care Quality Commission at Waterloo House, Ketley Business Park, Telford, which is a different site from the Hub.
Care Quality Commission rating
Lexrae Support Ltd, personal care service, Waterloo House, Ketley Business Park, Telford
- Good
- Outstanding
- 18 May 2026
Read the full inspection report on cqc.org.uk
Lexrae Community Hub is a community day service. Day services are not a regulated activity, so the Hub is not registered with or rated by CQC. The rating above applies to Lexrae Support Ltd's personal care service, which supports people in their own homes.
How we keep records
Everything that happens in a session is recorded in our own system as it happens, not written up from memory at the end of the week. Who can see what is controlled in the database itself, and every change is logged.
Photographs are only stored where consent has been recorded. Recordings need consent from everyone in them. You can ask us at any time for a copy of what we hold about you, and you can change your mind about consent.
Read our privacy notice for the detail.
